Makeover Monday: Public Transit Satisfaction Survey

Here’s my first attempt at a Makeover Monday viz.

This week’s featured graphic is from the Financial Times. It displays the results of a public transit satisfaction survey conducted across Europe. Respondents were asked to rate their satisfaction with public transit in their city.

Satisfaction with public transport - Financial Times

So how can we improve this viz? Let’s find out.

Here’s my version:

What improvements did I make?

  • Taking a hint from Zen Master Andy Kriebel, I centred the bars around a central axis, showing positive sentiment to the right and negative to the left. This makes is easier to judge the overall response.
  • I used an orange-green colour palette, with positive responses in green and negative responses in orange.
  • Instead of a traditional colour legend, I used colour-coded text labels along the top of the chart. I also aligned the city labels immediately beside the data bars. And I added data labels on the bars, instead of using a horizonal axis. The intent of these changes is to make the chart easier to read by more directly labeling the data.

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